Legal framework / rev. 1.0
Terms
of Service.
Plain terms for working with Second Phase on software, automation, and growth engagements.
Services
Second Phase LLC provides software development, AI and automation systems, marketing infrastructure, and related consulting services to businesses. The specific scope, timeline, and deliverables for each engagement are defined in a proposal, statement of work, or other written agreement between you and Second Phase.
Unless otherwise agreed in writing, we deliver services on a project, retainer, or milestone basis. You agree to provide timely feedback, access, and materials we need to do the work, and to use our services in compliance with applicable laws.
Software & automation
Custom applications, internal tools, AI agents, integrations, and workflow systems built to reduce manual work and support operations.
Marketing & growth
Websites, landing pages, lead generation, content production, campaign systems, and brand assets tied to measurable business outcomes.
Strategy & delivery
Discovery, scoping, project planning, and ongoing execution with visibility through agreed milestones and client communication channels.
No Guarantee of Results
We work toward clear outcomes and share benchmarks, examples, and projections when helpful — but we do not guarantee specific business results. Revenue, lead volume, conversion rates, time saved, rankings, or other performance metrics depend on many factors outside our control, including your market, offer, operations, and how systems are used after launch.
Any figures or case references on this site or in our materials are illustrative. Past performance is not a promise of future results. Your engagement agreement governs what we commit to deliver; outcome targets are goals, not warranties.
Intellectual Property
Unless your signed agreement states otherwise, you own the custom work product we create specifically for you once fees for that work are paid in full. That typically includes custom code, designs, copy, and configurations delivered under your project scope.
Second Phase retains ownership of our pre-existing tools, frameworks, methods, templates, and general know-how. We may reuse non-client-specific components and patterns across projects. Third-party software, fonts, stock assets, or licensed materials remain subject to their own terms.
With your permission, we may display completed work in our portfolio, case studies, or marketing unless a confidentiality arrangement says otherwise.
Limitation of Liability
To the fullest extent permitted by law, Second Phase is not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, business interruption, or lost opportunities — arising from our services or your use of deliverables we provide.
Our total liability for any claim related to an engagement is limited to the fees you paid to Second Phase for that engagement in the twelve months before the claim arose, unless a signed agreement sets a different cap. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the minimum extent the law requires.
Governing Law
These terms and any dispute arising from our services are governed by the laws of the State of Texas, without regard to conflict-of-law rules. You agree that courts located in Texas have exclusive jurisdiction over such disputes, unless we both agree in writing to another forum.
Contact
Questions about these terms or an active engagement:
admin@secondphasedigital.com