Legal framework / rev. 1.1
Data Sovereignty
& Privacy.
Operational policies for the collection, retention, and security of sensitive client data.
Introduction
Second Phase LLC is committed to protecting client and visitor information. This document outlines what information we collect, how it is used, and the safeguards we apply across our website and project delivery systems.
By engaging with our systems, services, or strategy workflows, you acknowledge the necessity of limited data processing required for communication, delivery coordination, and operational continuity.
Information Collection
Voluntary input
Names, email addresses, phone numbers, company and website details, project notes, and optional scheduling preferences submitted through contact forms, landing-page inquiry forms, booking tools, or direct correspondence.
Automated telemetry
Basic site analytics such as page views, device/browser class, and referral or campaign parameters when present in the URL (for example utm_source or Google click IDs). We use this to measure performance and attribute paid or campaign traffic. We do not sell personal information.
Data Usage
Operational emails
Notify you about project updates, scheduling, and requested deliverables.
Website analytics
Measure site usage and performance (for example Google Analytics) so we can improve the site and understand which pages and campaigns work.
Advertising attribution
When you arrive from an ad or campaign link, we may capture standard campaign parameters (such as UTM fields or Google click IDs) so we can attribute inquiries to the right source.
Inquiry follow-up
Use form and booking details to respond to your request and, when you choose, schedule a call.
Third-Party Disclosure
We do not sell, lease, or transfer your data to unrelated third parties. Disclosure is limited to vetted technology partners needed to operate the site and fulfill your request — for example analytics providers, email or calendar infrastructure, and hosting. Campaign attribution data may be associated with an inquiry so our team can see which landing page or campaign generated the lead.
SMS / Text Messaging
What we collect
Our inquiry forms include an optional text message consent checkbox. When you submit one of these forms, we record the phone number you entered (if any), whether you checked the box, the date and time of your submission, the date and time of your consent if you gave it, the exact consent wording and version shown to you, and which form you used.
How we use it
If you consent, we use your mobile number to send text messages about your inquiry, consultation scheduling and reminders, project updates, and customer support. We do not use this consent to send marketing or promotional text messages.
Consent is optional
SMS consent is optional and is not required to submit an inquiry. Entering a phone number without checking the box does not sign you up for text messages.
Frequency and rates
Message frequency varies. Message and data rates may apply.
Opting out and help
Reply STOP to any text message to opt out, or reply HELP for help. You can also email admin@secondphasedigital.com.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Service providers that help us operate this program may process your phone number and consent record only to provide their services to us: our website hosting provider (Vercel) stores consent records, our email, calendar, and workflow providers deliver inquiry details to our team, and our SMS provider (Twilio) delivers text messages. This is service delivery, not sharing for marketing or promotional purposes.
See the SMS Messaging Terms in our Terms of Service.
Data Security
End-to-end encryption
Sensitive submissions and operational data in transit are protected.
Access control layers
Internal access is restricted to authorized operators and approved vendors.
Contact Information
For data requests, corrections, or privacy questions, contact:
admin@secondphasedigital.com